Return Policy
RETURNS
If you are not entirely happy with your purchase, AUDRA will accept returns within 10 business days of your receipt of the item.
Please contact us for a Return Authorization number and return shipping instructions. Email us at info@audraofficial.com
All items must be returned in the original condition, unworn, with all tags on and in the original packaging.
REFUNDS
In order to receive a full refund based on the original purchase price (less shipping costs) and in the original form of payment, please note the following:
All items must be returned within 10 business days of your receipt of the item.
All items must be returned in the original condition, unworn, with all tags on and in the original packaging.
Items must not be altered in any way.
All returns must be accompanied with a Return Authorization number.
Any items returned damaged or soiled will not be accepted and will be returned to the customer.
EXCHANGES
AUDRA does not currently offer exchanges. You will need to return the unwanted item, and purchase the item you want.
Contact us if you need assistance with this at
info@audraofficial.com. We're happy to help.